Job Description

We are looking for enthusiastic individuals with excellent customer care and team leadership skills to work as a Performance Manager (PM) on our Front of House (FOH) team. The PM duty manages the Unicorn Theatre during performances and other events. They manage a team of ushers to ensure audiences receive a friendly welcome, and that all FOH operations run efficiently during performance times, as well as with hires and events.

The Unicorn has two main auditoria, with events also taking place in rehearsal rooms, studios, and the foyer itself. PMs have a safety-critical role and are responsible for coordinating the FOH team to lead building-wide emergency procedures, including a potential fire evacuation or first aid incident.

To apply for this post, please send us a copy of your CV, and a completed Equal Opportunities Form (available to download on this webpage). Please also send us more information about why you would like to work in this role, and what qualities and experiences make you a good match for this work - this could be in a letter, or a short video – see the Job Description for full information.

Because of the nature of this role, we would hope to meet in person at the Unicorn building for interviews. If this is not possible, a Zoom interview can be arranged.