We are looking for enthusiastic individuals with excellent customer care and team leadership skills to work as a Performance Manager (PM) on our Front of House (FOH) team. The PM duty manages the Unicorn Theatre during performances and other events. They manage a team of ushers to ensure audiences receive a friendly welcome, and that all FOH operations run efficiently during performance times, as well as with hires and events. The Unicorn has two main performance spaces, with events also taking place in rehearsal rooms, studios, and the foyer itself. PMs have a safety-critical role, and are responsible for coordinating the FOH team to lead building-wide emergency procedures, including a potential fire evacuation or first aid incident.